When you book tickets for a show at DeLaMar, we ask for your personal data. This allows us to identify you, process your booking, and keep you informed of any changes.
We understand that you may be interested in how else we use this information and how we store it. You can read all about this in our full Privacy and Cookie Statement.. Below, we have summarised the most important points for you.
Your personal data is required to complete your booking and to send you the (e-)tickets for the show. For this reason, we always require your email address, telephone number, first name and surname to complete an online booking and to contact you if there is a change to the show you have booked. Any other personal data is optional, so you decide what information you wish to share with us.
Information such as your address and date of birth helps us communicate with you in a more relevant and personal way. For example, if you wish, we can send you direct mail or a birthday message. It also helps us build a better understanding of our customers, enabling us to tailor our theater programme accordingly. This allows us to continue presenting shows that match the interests of our audiences.
During the booking process, you can always choose whether to subscribe to or unsubscribe from DeLaMar newsletters and direct mail. We would love to keep you informed about our activities, but we fully respect your preference if you would rather not receive these updates and simply enjoy the show you have booked.
In addition to the information you provide when booking tickets, we also place cookies on your computer. Cookies are small text files containing certain information that your browser stores on the hard drive of your computer or mobile device. They make browsing the web easier and faster because previously visited websites already ‘recognise’ you. Some cookies are necessary to complete your booking, while others are optional. These optional cookies help us understand our customers, how they use our website and services, and allow us to show advertisements tailored to their interests and preferences. We always give you the choice of whether or not to accept these optional cookies. You can change your current cookie settings at any time via our full Privacy and Cookie Statement.
We offer several ways for you to exercise your privacy rights. If you would like to know more about what this means, please refer to our full Privacy and Cookie Statement.
We only share your data with other parties under strict conditions. These parties are known as ‘data processors’. Examples include mail distribution providers or the producer of the show you have booked (with your consent only). We share only the information necessary for the specific purpose. We will never sell your personal data to third parties.
We carefully select our data processors. For example, we always require them to sign a data processing agreement and to store your data within the European Union. We believe it is important to comply with strict European data protection legislation (GDPR). You can find more information about the GDPR and how data is protected under this legislation.
Within our own organisation, we also comply with the requirements of the GDPR. We regularly review our processes and seek advice from privacy experts. You can therefore trust that we handle and protect your personal data with the utmost care.
If you prefer not to share your personal data online, you can always purchase tickets at our theater box office. View opening hours.